Terms of Service

By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service for a company or other organisation, you confirm that you have the authority to bind it, and "you" means that organisation as well as you.

You must be at least 18 years old and able to form a binding contract to use the Service.

NavoHub is software that lets you manage advertising on third-party platforms (such as Google Ads, Meta, LinkedIn and TikTok) from one place, host lead forms, and keep a list of leads. NavoHub is a tool, not an advertising agency, consultant or broker: we do not plan, approve or supervise your advertising, and nothing in the Service is professional, legal, financial or marketing advice.

The Service is provided free of charge at this time. We may introduce paid features in the future; you will not be charged for anything unless you have agreed to it separately.

The Service is under active development. Features may be added, changed, limited or removed, temporarily or permanently, at any time and without notice, and we have no obligation to keep any feature available.

Give accurate information and keep it current. You are responsible for keeping your sign-in details secure and for everything that happens under your account, whether or not you authorised it. Tell us immediately at support@navo-hub.com if you suspect unauthorised access.

You connect your own advertising accounts to the Service and remain their owner. You authorise NavoHub to read and change those accounts on your behalf, in the ways the Service offers.

You alone are responsible for every campaign, budget, bid, schedule, audience, ad and setting in your advertising accounts, and for all amounts charged by the advertising platforms, whether the change was made through NavoHub, directly on the platform, by the platform itself, or by anyone with access to your accounts. Advertising platforms bill you directly; NavoHub never holds, pays, refunds or guarantees ad spend.

Before you launch or change a campaign, you are responsible for reviewing it, including in the advertising platform itself, and for setting spending limits on your advertising accounts. NavoHub is not responsible for any spend, cost, overspend or charge, including any that results from errors, bugs, delays in synchronisation, data shown inaccurately, outages, misconfiguration, or actions carried out on your instruction.

Figures shown in NavoHub (such as spend, clicks, conversions and leads) may be delayed, estimated or incomplete, and may differ from the platforms' own figures. The advertising platforms' records prevail.

Your use of each advertising platform is governed by that platform's own terms and policies, which you must follow. The platforms may review, reject, limit, pause or remove your ads, or restrict or suspend your accounts, for their own reasons. They may also change or withdraw the access NavoHub relies on at any time.

We do not control the platforms and are not responsible for their acts, omissions, decisions, availability, charges or data, or for any loss you suffer because of them, including a suspended account, rejected ads or a feature that stops working because a platform changed.

You keep ownership of everything you upload or create in the Service (ads, images, videos, copy, forms) and of your leads. You give NavoHub a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display that content only as needed to provide and protect the Service, including sending it to the advertising platforms you choose.

You are solely responsible for your content and your advertising, and you confirm that you have all rights, licences and permissions it requires, and that it is truthful, lawful and complies with the platforms' advertising policies.

You are responsible for the personal information you collect through the Service. You must have a lawful basis for collecting and using it, give people the notices and obtain the consents the law requires (including for contacting them, under anti-spam laws such as CASL, CAN-SPAM and similar rules), and honour their requests. You are the controller of your leads; we process them on your behalf.

Do not use the Service to break the law or anyone's rights; to run deceptive, discriminatory, harmful or prohibited advertising; to collect personal information unlawfully; to send spam; or to distribute malware.

Do not interfere with or disrupt the Service, probe or breach its security, access it by automated means except through features we provide, reverse engineer it except where the law allows, copy or resell it, or use it to build a competing product.

We may investigate any suspected violation and remove content, suspend or close accounts, and cooperate with authorities, without liability to you.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE ABOVE, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE OF BUGS, ERRORS, VIRUSES OR DATA LOSS; THAT DEFECTS WILL BE CORRECTED; THAT ANY INFORMATION SHOWN WILL BE ACCURATE OR COMPLETE; THAT CHANGES YOU MAKE WILL BE APPLIED CORRECTLY OR AT ALL ON ANY ADVERTISING PLATFORM; OR THAT YOUR ADVERTISING WILL PRODUCE ANY PARTICULAR RESULT, NUMBER OF LEADS, OR RETURN ON SPEND.

You use the Service at your own risk. Keep your own copies of anything important, including regular exports of your leads.

TO THE FULLEST EXTENT PERMITTED BY LAW, NAVOHUB, ITS OWNERS, DEVELOPERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS AND LICENSORS (TOGETHER, THE "NAVOHUB PARTIES") WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SALES, LEADS, CUSTOMERS, GOODWILL, OR DATA, ANY AD SPEND OR OTHER AMOUNTS CHARGED BY ADVERTISING PLATFORMS, ANY SUSPENSION OR RESTRICTION OF YOUR ADVERTISING ACCOUNTS, ANY BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.

THIS INCLUDES DAMAGES CAUSED BY BUGS, ERRORS, DEFECTS, INACCURATE OR DELAYED DATA, SECURITY INCIDENTS, OUTAGES, THE ACTS OR OMISSIONS OF ADVERTISING PLATFORMS OR OTHER THIRD PARTIES, AND ACTIONS TAKEN ON YOUR INSTRUCTIONS, WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER THEORY, AND EVEN IF A NAVOHUB PARTY WAS ADVISED OF THE POSSIBILITY OF THE DAMAGE AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE NAVOHUB PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID NAVOHUB FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) FIFTY U.S. DOLLARS (US$50).

Some places do not allow certain warranties to be excluded or liability to be limited. In those places, the exclusions and limits above apply to the greatest extent the law allows. These limits are an essential part of the bargain between you and us; the Service would not be offered free of charge without them.

You will defend, indemnify and hold harmless the NavoHub Parties from and against any claim, demand, investigation, loss, damage, penalty, fine, cost and expense (including reasonable legal fees) arising out of or relating to: your use of the Service; your advertising, content and leads; amounts charged by advertising platforms to your accounts; your breach of these Terms or of any law, platform policy or third party's rights; or any dispute between you and an advertising platform, a lead, or anyone else. We may take over the defence of any such claim at your expense, and you will cooperate with us.

To the fullest extent permitted by law, you release the NavoHub Parties from all claims, known or unknown, arising out of disputes between you and any advertising platform or other third party, including disputes about charges, ad approvals or account suspensions.

You may stop using the Service at any time and ask us to delete your account. We may suspend or end your access, or discontinue the Service in whole or in part, at any time, for any reason or no reason, with or without notice, and without liability to you.

When your access ends, your right to use the Service ends with it. Campaigns already created in your advertising accounts remain there and keep running until you stop them in those accounts; ending your NavoHub access does not pause or delete them. The sections on spend, platforms, content, no warranties, limitation of liability, indemnity, release, claims and disputes, and the general terms continue to apply after your access ends.

To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be brought within one (1) year after it arises; otherwise it is permanently barred.

Before bringing any claim, you agree to first contact us at support@navo-hub.com and try in good faith to resolve it informally for at least sixty (60) days.

To the extent permitted by law, any dispute will be resolved only on an individual basis, and you waive any right to bring or take part in a class, collective or representative action against the NavoHub Parties.

These Terms are governed by the laws of the jurisdiction in which NavoHub's operator is established, without regard to its conflict-of-law rules, and the courts of that jurisdiction have exclusive jurisdiction over any dispute, except where the law of your place of residence requires otherwise.

We may change these Terms at any time. We will post the new version here with a new date and, for material changes, notify you by email or in the app. Continuing to use the Service after the new version takes effect means you accept it; if you do not, stop using the Service.

These Terms and the Privacy Policy are the entire agreement between you and NavoHub about the Service and replace any earlier understanding. If any part is found unenforceable, it will be enforced to the maximum extent possible and the rest stays in effect. Our failure to enforce a right is not a waiver of it. You may not assign these Terms without our written consent; we may assign them, including as part of a merger, acquisition or sale of assets. We are not liable for any delay or failure caused by events beyond our reasonable control, including outages of hosting providers or advertising platforms. Nothing in these Terms creates a partnership, agency or employment relationship.

Questions about these Terms: support@navo-hub.com.